FastStats Email Response Gatherer

If you are using the FastStats Email Response Gatherer utility (FERG) perform the following steps to update it:

  1. Use Add or remove programs on the server that runs the FERG utility to uninstall the FERG.

  2. Run EmailResponseGatherer64Setup.msi from the DigitalIntegration folder.

    Note: EmailResponseGatherer64Setup.msi is a 64-bit installer. The 32-bit installer is available on demand from Apteco.

Perform the following if you are running more than one instance of the FERG.

Copy the contents of the installation directory EXCEPT the EmailResponseGatherer…exe.config file to any custom installations of the Email Response Gatherer.

The Email Response Gatherer is typically installed in either:

  • C:\Program Files (x86)\Apteco\FastStats Email Response Gatherer.

  • C:\Program Files\Apteco\FastStats Email Response Gathererx64.

Please contact Apteco Support if you are unsure of the above process.