PeopleStage WhatsApp channels

To set up a PeopleStage channel:

1. Open PeopleStage, select File > Administration > Channel Editor.

2. Click Add WhatsApp Channel.

   

3. Enter a descriptive Channel Name.

4. Click Output Settings.

   

   Row item	Description
   Username	The Username in FastStats that was used to generate the token
   App	Meta App name (Apteco if using Apteco’s Meta App)
   Meta Business Account	Name of Meta Business Account as it appears in Meta (Apteco if using Apteco’s Meta App)
   WhatsApp Business Account	Name of WhatsApp Business Account as it appears in Meta
   Mobile Number: Variable Name	Select the variable for Mobile from the Apteco system
   Mobile Number: Variable Description Override	Optional variable description override
   Add Communication Key	N/A
   Output Type	WhatsApp
   Response File Key Type	Mobile With Broadcast Id

   Note: For Apteco's Meta WhatsApp integration, only the E.164 international formatting (e.g., +449876543210) is accepted in the audience list for the recipients. This is to identify the users in a campaign journey. You can refer to the international standard of mobiles here: E.164 Wikipedia.

5. Parameter Settings. The only option for Parameter Settings is Auto Exclude Opt-Out is True. This is the default setting and can not be changed.