WhatsApp

Note: This guide requires that you have already completed the setup and configuration of WhatsApp with Apteco. See WhatsApp with Apteco.

Important: You must have a verified WhatsApp Business account to use this integration in Orbit. Follow the link above for more information.

Learn how to leverage Apteco's integration with WhatsApp via Meta's API to create end-to-end WhatsApp campaigns in Apteco Orbit.

This guide provides instructions on adding audiences, creating and editing messages, previewing and testing broadcasts, scheduling and publishing campaigns, and efficiently gathering and managing responses.

Creating your WhatsApp campaign

Before you start setting up your WhatsApp message, follow these steps:

• Creating a campaign journey

• Adding audiences

Then you can start creating your WhatsApp campaign.

• Creating your message

• Adding personalisation to your message

• Preview and test

• Publishing the campaign

• Responses