Managing voucher codes

Upload and organise your voucher code sets through Application Settings. Orbit tracks usage automatically and displays statistics for each set.

Prerequisites

Ensure you have:

  • Orbit Administrator rights or Voucher Editor permission

  • Voucher codes in CSV or TXT format (maximum 20MB)

  • Apteco software version Q3 2025 or later to view upload history

Creating a voucher code set

To create a new voucher code set:

  1. Open Orbit and click your avatar icon in the top right corner.

  2. Click Application Settings.

  3. Click Voucher Codes from the left-hand menu.

  4. Click + New Set.

  5. Enter a descriptive Set Name.

  6. Click Save.

  7. Click Select file or drag and drop your file into the upload area.

    Note: Check the Exclude Header Row checkbox if your file contains a header row.

  8. Click Save. Details of your code upload appear below.

You can top up an existing voucher code set by repeating steps 7-8. Orbit continues allocating codes in the order they appear across all uploaded files for that set.

Note: To delete a voucher code set, click the bin icon next to the set.

Viewing voucher code details

Voucher code sets appear in the left-hand panel. Click on a set to view its details on the right.

The Set Details panel displays:

  • Upload history

  • Code count per upload

  • First 5 line preview

  • Upload timestamp

  • Delete option

The system updates usage counts automatically as campaigns allocate codes to recipients.

Best practices

Here are some tips for using voucher codes:

  • Name sets clearly to identify their purpose (for example, 'Summer Sale 2025' or 'Nature Tour Discounts')

  • Monitor remaining code counts regularly and top up code sets before they run out

  • Create separate sets for different promotion types to maintain clear organisation

Voucher codes in campaigns