Facebook Ads

Facebook Ads are created in the Social platform, Ads section, Ad Sets are groups of Ads that may be associated with a particular Campaign in Facebook. You must use a PeopleStage People Campaign, Ads are different to Social campaigns in that you will target individuals by uploading an Audience to the social platform.

A user with Admin permissions must configure the social media channels within PeopleStage; this topic concentrates on setting up a campaign within PeopleStage.

Added in Q1-2021 - Social Media Exclusion Audiences (this is a beta feature)

Adding Exclusions to a Facebook Ad Campaign

• Firstly set up a new People Campaign in PeopleStage.

The Audience contains selections that form the Custom Audience uploaded to the Audience section in the Ad Set Facebook Ad sets are groups of ads that share settings for how, when and where to run.. In this Audience, you can add exclusion selections as well as inclusion selections to ensure the correct individuals are uploaded.

A Message contains a Content and Delivery step. For a social Ad campaign, the Ad Set and Ads are set up in the social platform, therefore the majority of the time the Content step will remain blank.

Delivery

The Delivery step is where you define How you wish to target the individuals in the Audience.

1. Select the Ad Set Facebook Ad sets are groups of ads that share settings for how, when and where to run. you wish to send the Custom Audience to from the Advert Name drop-down menu.

2. Enter a Custom Audience name and choose a Target option from the drop-down:

• Target Audience - Use the list only

• Target Audience and Lookalikes - use the list and lookalikes

• Target Lookalikes Only - use lookalikes only

Further lookalike preferences are available in the PeopleStage Channel Editor

Lookalikes are created and processed in the Social platform. The individuals selected in this process are outside of PeopleStage's control.

Exclusion Audience

You can specify an Exclusion Audience on the Delivery Step, the Exclusion Audience is uploaded to the Exclude area of the Audience within the Ad Set in the Social Platform.

• Drag and drop selections built at People level from the Audience folder in the Library into the Exclusions area in the Delivery step.

Additional Exclusions

PeopleStage creates another Exclusion drop-zone where you can add more Exclusion Audience Selections. A natural OR is applied to the selections added.

For example, the exclusions can include complainers, deceased or importantly people who have made a recent purchase of what the ad is promoting.

Running the Campaign

Ad Campaign Channels are set up by a PeopleStage administrator in the PeopleStage Channel Editor. Audience Type and Exclude Audience Type are defined in the Output Settings tab.

Note: Dated Audience is the default setting for both.

The options for both are:

Audience Type: Defines the inclusion audience list at the Audience step via the following three options:

• Dated Audience: Add a date stamp on the end of the file uploaded but do not replace the existing file

• Overwrite Audience: Replace existing Audience file every time

• Append to Audience: Append new records to an existing file

Exclude Audience Type: Defines the exclusion audience list at the Delivery step via the following three options:

• Dated Audience: Add a date stamp on the end of the file uploaded but do not replace the existing file

• Overwrite Audience: Replace existing Audience file every time

• Append to Audience: Append new records to an existing file

Both Audience Type and Exclude Audience Type menu options are accessed via Output Settings in the Channel Editor:

When the Campaign is published, and the Delivery step runs, one or two files are created:

• One file is a list of Inclusion from the Audience step to be targeted in the Ad

• The other, optional file, is a list of Exclusions, if defined at the Delivery step

The Inclusion and Exclusion Audiences are uploaded to the Audience Manager of your Facebook Ads account.

PeopleStage and Facebook Matching

Once a file has been uploaded to the platform, Facebook then begins to match it to the Facebook universe.

Note: At the time of writing this, Facebook warns that this process could take up to 30 minutes. Facebook processes both files at the same time.

PeopleStage constantly checks the audience matching process. Once matching is completed, PeopleStage automatically attaches the Inclusion and Exclusion lists to the Ad set, activates the Campaign/AdSet, and serves the Ad Creative contents to the audience in the inclusion list (excluding those people from the Exclusion list). Responses such as engagements, likes, reactions, clicks, and comments, are gathered via response gathering.