Campaign monitoring

Campaign Monitoring allows you to monitor the status of all campaigns within Orbit, whether created in PeopleStage or Orbit. You can now log into Orbit on your mobile, desktop or tablet device to see the status of running campaigns to ensure they are running as planned.

To monitor a campaign:

1. From a Campaign view, click Monitoring.

   

Campaign Monitoring Steps

When a campaign is being processed it moves through several steps, these are displayed in Orbit:

Running Steps

The first step to run is the Audience step, Apteco creates an Audience to use in the campaign

Next is the Delivery step, this indicates that the list has been delivered to the email service provider

Completed Steps

Audience and Delivery steps will be listed with details about the campaign:

• Time Started - The time the step started

• Time Finished - The time the step finished

• Communications - The Count of the items in the list which will be People for an email

• Error Messages - Any error messages will be displayed here

• Status -

Additional message at the top of the Campaign Monitoring page

PeopleStage status: Manual Approval is not currently displayed in this tab

If the Campaign only shows an Audience step it may be a campaign started in PeopleStage with a Manual Approval step

Modify the Timeframe used for Reporting

To modify the reporting timeframe:

1. Click the calendar icon in the top-left of the dashboard

• Select from the drop-down options

Once selected, the dashboard will automatically update.

Modify the List Display

You can alter the Campaigns List display by:

• entering key words into the Filter box

• changing the number of Items per page