Q3 2023 patches

Original release date: 29 September 2023

Apteco software Q3 2023 build
version number
Apteco FastStats Server 5.8.5
Apteco FastStats 1.1.23213
Apteco PeopleStage 1.0.23213
FastStats Designer 1.3.23213
Web Service 1.0.23213
FastStats Service 1.3.23213
Digital Integration 1.0.23213

Patches

04 April 2024

Patch 20: Launcher failure due to expired binary certificate

We have identified and resolved a bug that caused Apteco software launchers to fail due to an expired binaries certificate. This bug was introduced in 2021 when the launcher was configured to check the code certificate's expiry date.

If you're using an application launcher based on versions of the Apteco software between Q2 2021 and Q4 2023 and this issue affects you, then you need to upgrade your launcher(s) to a newer version.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.95 or later contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23213.42 or later.

  3. If this issue also affects PeopleStage, use the FastStats Configurator to upgrade the PeopleStage Binaries to version 1.0.23213.120 or later.

For further details, see Applying patches for Apteco software.

06 March 2024

Patch 19: FastStats Service crash

We’ve found and fixed an intermittent bug causing the FastStats service to crash. This crash was occurring on startup or deployment when querying the LicenseUsage database table, which uploads licence usage information to the relevant servers.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.90 or later contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23213.108 or later.

For further details, see Applying patches for Apteco software.

06 March 2024

Patch 18: Banding issue in FastStats modelling environment

We’ve found and fixed an issue where users encountered difficulty changing bandings of standard numeric dimensions in the FastStats modelling environment. Despite attempting to customize bands, the changes were not retained. You can now successfully customise and retain your own bands in the modelling environment.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.90 or later contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23213.108 or later.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23213.30 or later.

    Note: FastStats Local users need to install version 1.1.23213.30 or later, contained within the FastStatsLocal.zip file.

For further details, see Applying patches for Apteco software.

11 January 2024

Patch 17: Add option to send transactional emails with Emarsys

We’ve added the option to send transactional emails via the channel editor with Emarsys. This fix is mainly for contractual emails, as it does not use the normal opt-out process. Parameter Settings in the Emarsys Channel now have a parameter named 'Communication Basis'. From this parameter you can now select either 'Contractual' or 'Promotional'.

Implementation:
Set the channel with the additional parameter of: CommunicationBasis=Contractual
Then, setup the external triggers in, link them to an email, and activate the email.
We then trigger the emails in batches of 1000 and record the email that was sent, although we don’t gather responses.
We link to existing fields but you can also add in transactional fields (these are anything you don't have a main field for).
These can be referenced in the email as {{ event.global.<variable> }}

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23114.80 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23114.107.

  3. Use the FastStats Configurator to upgrade the PeopleStage Binaries to version 1.0.23114.90.

    Note: PeopleStage Local users need to install version 1.0.23114.90 or later, contained within the FastStatsLocal.zip file.

  4. Update to version 1.0.23114.79, or later of the Email Response Gatherer, contained within the DigitalIntegration.zip.

For further details, see Applying patches for Apteco software.

30 January 2024

Patch 16: Reports in PeopleStage

Resolved an issue where reports utilising cached variable dimensions in PeopleStage were failing.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.86 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the PeopleStage Binaries to version 1.0.23213.99.

    Note: PeopleStage Local users need to install version 1.0.23213.99 or later, contained within the PeopleStageLocal.zip file.

For further details, see Applying patches for Apteco software.

19 January 2024

Patch 15: Unexpected change in access rights

A pass through permissions issue for non-permission systems meant that users experienced altered access rights behaviour after a software upgrade. Users can now navigate the 'Public' folder and access the 'Export' subfolder without encountering File Explorer errors.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.85 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23213.96.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23213.21 or later.

    Note: FastStats Local users need to install version 1.1.23213.21 or later, contained within the FastStatsLocal.zip file.

For further details, see Applying patches for Apteco software.

18 January 2024

Patch 14: PeopleStage errors on pre SQL Server 2014

Resolved an issue where the PeopleStage job type PS_GETDASHBOARDINFORMATION encountered errors when running on versions of SQL Server before 2014. Users were experiencing an Unhandled Sql Exception with the message "Incorrect syntax near 'INDEX'" due to the lack of support for inline INDEX creation in CREATE TABLE statements in older SQL Server versions.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.85 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23213.96.

  3. Use the FastStats Configurator to upgrade the PeopleStage Binaries to version 1.0.23213.98.

    Note: PeopleStage Local users need to install version 1.0.23213.98 or later, contained within the PeopleStageLocal.zip file.

For further details, see Applying patches for Apteco software.

18 January 2024

Patch 13: Campaign reactivation dependency in Apteco PeopleStage

We have resolved the issue of being unable to reactivate a deactivated PeopleStage campaign when the campaign time window feature is not enabled.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.85 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23213.96.

  3. Use the FastStats Configurator to upgrade the PeopleStage Binaries to version 1.0.23213.98.

    Note: PeopleStage Local users need to install version 1.0.23213.98 or later, contained within the PeopleStageLocal.zip file.

For further details, see Applying patches for Apteco software.

18 January 2024

Patch 12: Thread culture changes between jobs log message

We’ve found and fixed issue occurring when running job exports, changing thread culture, for example from UK to US format. A warning log diagnostic entry is now added if a thread culture changes between jobs exports. This helps identify jobs that are changing the current thread culture.

Note: This warning message only appears on faulty jobs that change the current thread culture.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.85 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23213.96.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23213.21.

    Note: FastStats Local users need to install version 1.1.23213.21 or later, contained within the FastStatsLocal.zip file.

For further details, see Applying patches for Apteco software.

13 December 2023

Patch 11: Issue with fsIgnoreSearch functionality

We’ve fixed an issue where fsIgnoreSearch hid folders from the FS file explorer.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.81 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23213.91.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23213.17.

    4. Note: FastStats Local users need to install version 1.1.23213.17 or later, contained within the FastStatsLocal.zip file.

For further details, see Applying patches for Apteco software.

13 December 2023

Patch 10: Performance improvement for core system connections

We've fixed a performance issue in Designer that caused a delay when connecting to the core system. The delay, especially when working with DateTime variables, has been reduced by eliminating unnecessary code and description retrieval from the core system.

To apply this fix:

  1. Install FastStats Designer version 1.3.23213.18 or later contained within the Designer.zip file.

For further details, see Applying patches for Apteco software.

29 November 2023

Patch 9: CleverReach API attributes response

We’ve updated the CleverReach API attributes response for group_id and groups_id.

To apply this update:

23 November 2023

Patch 8: Improved Sparkpost response time

We've improved the Sparkpost throttle time between paged requests from two minutes to one second response time by default, with a parameter now in place in the drop down menu to apply this change.

To apply this fix:

  1. Update to version 1.0.23213.11, or later of the Email Response Gatherer, contained within the DigitalIntegration.zip.

For further details, see Applying patches for Apteco software.

22 November 2023

Patch 7: Query component crash

We’ve found and fixed a bug that can cause a crash in the FastStats query component, affecting FastStats Designer and the FastStats Service.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.76 or later, contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23213.86 or later.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23213.11 or later.

    Note: FastStats Local users need to install version 1.1.23213.11 or later, contained within the FastStatsLocal.zip file.

  4. Install FastStats Designer version 1.3.23213.12 or later contained within the Designer.zip file.

For further details, see Applying patches for Apteco software.

15 November 2023

Patch 6: Improved handling of MailJet with Multiple Email Fields

We've resolved a bug related to MailJet, which led to confusion when dealing with datasets containing multiple fields that hold email addresses. The import process now consistently prioritises the email address field, resolving any potential confusion and enhancing the reliability of email handling within MailJet.

To apply this fix:

  1. Install the FastStats Email Response Gatherer version 1.0.23213.8 or later, contained within the DigitalIntegration.zip file.

For further details, see Applying patches for Apteco software.

15 November 2023

Patch 5: Enhanced Listname handling for MailJet

We've made an improvement to MailJet to address a limitation where listnames were restricted to 60 characters, resulting in errors when exceeding this limit. Listnames are now automatically truncated to ensure they remain within the 60-character limit, preventing any errors related to listname length.

To apply this fix:

  1. Install the FastStats Email Response Gatherer version 1.0.23213.8 or later, contained within the DigitalIntegration.zip file.

For further details, see Applying patches for Apteco software.

15 November 2023

Patch 4: Upload issue for all broadcast types in MailJet

We've resolved an issue where the upload function was not working for all broadcast types in AptecoEmail.

To apply this fix:

  1. Install the FastStats Email Response Gatherer version 1.0.23213.8 or later, contained within the DigitalIntegration.zip file.

For further details, see Applying patches for Apteco software.

01 November 2023

Patch 3: MailJet response retrieval

We’ve addressed an issue preventing Mailjet responses from being received for subsequent data pulls when using the Execution setting to specify the start date.

To apply this fix:

  1. Install the FastStats Email Response Gatherer version 1.0.23213.7 or later, contained within the DigitalIntegration.zip file.

For further details, see Applying patches for Apteco software.

11 October 2023

Patch 2: Unable to join tables where the key fields have mapping applied in Designer

We've found and fixed a Designer bug causing a ‘mis-join’ between two tables, if the key fields have mapping applied. With this issue, mapping is only applied to the parent key (not to the child key), with the result that not all the matching records in the child table may join to the parent table.

This bug could occur for:

  • All table types when using the enhanced build process

  • MPL lookups when using the standard build process

To apply this fix:

  1. Install FastStats Designer version 1.3.23213.6 or later, contained within the Designer.zip file.

For further details, see Applying patches for Apteco software.

04 October 2023

Patch 1: Embedded expressions issue in Apteco PeopleStage

We have found and fixed an issue that prevented the use of embedded expressions with paths as audiences in PeopleStage.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23213.67 or later contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23213.77 or later.

For further details, see Applying patches for Apteco software.