Q4 2023 patches

Original release date: 07 December 2023

Apteco software Q4 2023 build
version number
Apteco FastStats Server 5.8.6
Apteco FastStats 1.1.23310
Apteco PeopleStage 1.0.23310
FastStats Designer 1.3.23310
Web Service 1.1.23310
FastStats Service 1.3.23310
Digital Integration 1.0.23310

Patches

22 April 2024

Patch 15: FastStats crash during refresh

We’ve found and fixed an intermittent issue causing FastStats to crash when you click the file explorer refresh button, and then move your cursor over the refresh icon while your system is refreshing.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.74 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.82.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23310.83.

Note: FastStats Local users need to install version 1.1.23310.83 or later, contained within the FastStatsLocal.zip file.

For further details, see Applying patches for Apteco software.

22 April 2024

Patch 14: Deleting active campaigns with ASAP schedules

We've resolved an issue where the deletion of active Orbit campaigns with ASAP schedules was causing errors in the FastStats Service. Now, these campaigns will be deactivated and deleted successfully without any errors.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.74 or later contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.82 or later.

For further details, see Applying patches for Apteco software.

04 April 2024

Patch 13: Launcher failure due to expired binary certificate

We have identified and resolved a bug that caused Apteco software launchers to fail due to an expired binaries certificate. This bug was introduced in 2021 when the launcher was configured to check the code certificate's expiry date.

If you're using an application launcher based on versions of the Apteco software between Q2 2021 and Q4 2023 and this issue affects you, then you need to upgrade your launcher(s) to a newer version.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.73 or later contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23310.79 or later.

  3. If this issue also affects PeopleStage, use the FastStats Configurator to upgrade the PeopleStage Binaries to version 1.0.23310.79 or later.

For further details, see Applying patches for Apteco software.

06 March 2024

Patch 12: FastStats Service crash

We’ve found and fixed an intermittent bug causing the FastStats service to crash. This crash was occurring on startup or deployment when querying the LicenseUsage database table, which uploads licence usage information to the relevant servers.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.72 or later contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.78 or later.

For further details, see Applying patches for Apteco software.

06 March 2024

Patch 11: Banding issue in FastStats modelling environment

We’ve found and fixed an issue where users encountered difficulty changing bandings of standard numeric dimensions in the FastStats modelling environment. Despite attempting to customize bands, the changes were not retained. You can now successfully customise and retain your own bands in the modelling environment.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.72 or later contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.78 or later.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23310.78 or later.

    Note: FastStats Local users need to install version 1.1.23310.78 or later, contained within the FastStatsLocal.zip file.

For further details, see Applying patches for Apteco software.

11 January 2024

Patch 10: Add option to send transactional emails with Emarsys

We’ve added the option to send transactional emails via the channel editor with Emarsys. This fix is mainly for contractual emails, as it does not use the normal opt-out process. Parameter Settings in the Emarsys Channel now have a parameter named 'Communication Basis'. From this parameter you can now select either 'Contractual' or 'Promotional'.

Implementation:
Set the channel with the additional parameter of: CommunicationBasis=Contractual
Then, setup the external triggers in, link them to an email, and activate the email.
We then trigger the emails in batches of 1000 and record the email that was sent, although we don’t gather responses.
We link to existing fields but you can also add in transactional fields (these are anything you don't have a main field for).
These can be referenced in the email as {{ event.global.<variable> }}

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23114.80 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23114.107.

  3. Use the FastStats Configurator to upgrade the PeopleStage Binaries to version 1.0.23114.90.

    Note: PeopleStage Local users need to install version 1.0.23114.90 or later, contained within the FastStatsLocal.zip file.

  4. Update to version 1.0.23114.79, or later of the Email Response Gatherer, contained within the DigitalIntegration.zip.

For further details, see Applying patches for Apteco software.

30 January 2024

Patch 9: German PeopleStage launcher error

Resolved an issue with the German PeopleStage launcher caused by missing files within a subfolder of AptecoAssemblies.zip.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.67 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the PeopleStage Binaries to version 1.0.23310.72.

    Note: PeopleStage Local users need to install version 1.0.23310.72 or later, contained within the PeopleStageLocal.zip file.

For further details, see Applying patches for Apteco software.

30 January 2024

Patch 8: Reports in PeopleStage

Resolved an issue where reports utilising cached variable dimensions in PeopleStage were failing.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.67 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the PeopleStage Binaries to version 1.0.23310.72.

    Note: PeopleStage Local users need to install version 1.0.23310.72 or later, contained within the PeopleStageLocal.zip file.

For further details, see Applying patches for Apteco software.

19 January 2024

Patch 7: Unexpected change in access rights

A pass through permissions issue for non-permission systems meant that users experienced altered access rights behaviour after a software upgrade. Users can now navigate the 'Public' folder and access the 'Export' subfolder without encountering File Explorer errors.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.66 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.70.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23310.70 or later.

  4. Note: FastStats Local users need to install version 1.1.23310.70 or later, contained within the FastStatsLocal.zip file.

For further details, see Applying patches for Apteco software.

19 January 2024

Patch 6: Warning messages on FastStats Service start-up

Users no longer receive warning messages during FastStats Service start-up for unspecified database connection strings.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.66 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.70.

For further details, see Applying patches for Apteco software.

18 January 2024

Patch 5: PeopleStage errors on pre SQL Server 2014

Resolved an issue where the PeopleStage job type PS_GETDASHBOARDINFORMATION encountered errors when running on versions of SQL Server before 2014. Users were experiencing an Unhandled Sql Exception with the message "Incorrect syntax near 'INDEX'" due to the lack of support for inline INDEX creation in CREATE TABLE statements in older SQL Server versions.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.66 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.70.

  3. Use the FastStats Configurator to upgrade the PeopleStage Binaries to version 1.0.23310.70.

    Note: PeopleStage Local users need to install version 1.0.23310.70 or later, contained within the PeopleStageLocal.zip file.

For further details, see Applying patches for Apteco software.

18 January 2024

Patch 4: View creation in the FastStats Service

  • View creation issue on FastStats Service startup

    Resolved an error during FastStats Service startup on PeopleStage systems with archiving enabled. The issue stemmed from attempting to create the 'vArchiveLog' view. The service has been adjusted to create the view correctly.

  • Push notification view creation error

    Addressed an error in creating a push notification view, where the service incorrectly referenced the 'faststats_schema' instead of the 'dbo' schema for the 'Interaction' table. The service has been corrected to use the appropriate 'dbo' schema.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.66 or later, contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.70 or later.

For further details, see Applying patches for Apteco software.

18 January 2024

Patch 3: Thread culture changes between jobs log message

We’ve found and fixed issue occurring when running job exports, changing thread culture, for example from UK to US format. A warning log diagnostic entry is now added if a thread culture changes between jobs exports. This helps identify jobs that are changing the current thread culture.

Note: This warning message only appears on faulty jobs that change the current thread culture.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.66 or later, contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.70 or later.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23310.70 or later.

    Note: FastStats Local users need to install version 1.1.23310.70 or later, contained within the FastStatsLocal.zip file.

For further details, see Applying patches for Apteco software.

18 January 2024

Patch 2: Match Case String Selection Issue

We've found and fixed a bug in our query component causing incorrect counts if multiple text match strings are specified and 'Match Case' is unchecked.

The following components are affected by this issue and should be upgraded:

  • FastStats Service

  • FastStats Designer

  • FastStats Local

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.66 or later, contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.70 or later.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.1.23310.70 or later.

    Note: FastStats Local users need to install version 1.1.23310.70 or later, contained within the FastStatsLocal.zip file.

  4. If used, install FastStats Designer version 1.3.23310.66 or later contained within the Designer.zip file.

For further details, see Applying patches for Apteco software.

13 December 2023

Patch 1: Issue with fsIgnoreSearch functionality

We’ve fixed an issue where fsIgnoreSearch hid folders from the FS file explorer.

To apply this fix:

  1. Install the FastStats Configurator version 1.3.23310.57 contained within the WebService.zip file.

  2. Use the FastStats Configurator to upgrade the FastStats Service to version 1.3.23310.60.

  3. Use the FastStats Configurator to upgrade the FastStats Binaries to version 1.3.23310.60.

    4. Note: FastStats Local users need to install version 1.3.23310.60 or later, contained within the FastStatsLocal.zip file.

For further details, see Applying patches for Apteco software.