Apteco resource guide

The following guide collates and presents all resource locations for Apteco software.

Apteco help hub

Note: The previous Apteco 'Update process guide' document is now covered by the new installation and updates and technical updates sections, live on the Apteco help hub.

The Apteco help hub is your primary destination for all Apteco user, release, and technical documentation.

Here, you'll find:

Technical services hub

Register at support.apteco.com to gain access to our technical services hub. This platform allows you to easily manage, update, and close all support tickets within your organisation, while discovering effective solutions.

To access our solutions, go to our knowledge base for articles, user guides, and FAQs to review. If you can't find what you're looking for, then please contact our technical services team.

Ideas portal

Partners, your insights are invaluable in our efforts to enhance our software and introduce new features that can boost both your and your clients' productivity while streamlining workloads. We invite you to share your ideas with us today at ideas.apteco.com today. Simply log in using the credentials provided on portal.apteco.com.

Additionally, you can access this resource on the Apteco portal by navigating to Sales and marketing > Other useful links > Roadmap and ideas portal. We look forward to hearing your ideas.

Software roadmap

Delve into our evolving development journey and discover the exciting work we have planned for the weeks and months ahead with our interactive software roadmap. It's your window into the upcoming features from our various dedicated development teams, complete with anticipated release schedules, ensuring you're well-informed about what's on the horizon.

Learning hub

Accessible to all licensed Apteco users and partners, the courses offered in our online learning environment are designed to complement our trainer-led courses and aim to help you independently learn and grow your skills. Expand your Apteco product knowledge today at learning.apteco.com.

Training resources

Access training resources, tutorials, and educational materials to make the most out of your Apteco experience at apteco.com/community/training.

We run live trainer-led courses that cover all the Apteco software features using our training dataset. Take a look at our course schedule, select a date, and follow the links to book onto any scheduled course. Run by our experienced trainers, these live courses are designed to help you get to grips with the software using a generic dataset.

You can find additional training resources like manuals, videos, and certificates on the Apteco portal at portal.apteco.com/training.

Resources for Apteco partners

Apteco offers a variety of information and tools to its partners through portal.apteco.com. These include:

  • Guidance for partner licensing

  • Key sales resources

  • Current pricing table and calculator

You can contact our dedicated Apteco partner team at partner.team@apteco.com for any inquiries.

Useful contacts

Summary

We hope you find these resources helpful when using Apteco software. If you require further assistance or have any specific inquiries, please don't hesitate to reach out to our technical services team via support.apteco.com.

Thank you,

The Apteco Team