Today's digital world requires a multi-channel approach that includes email, SMS, social media, mobile push, customer reviews, online advertising, CRM solutions and web analytics, as well as traditional channels such as contact centres and direct mail.
PeopleStage offers multi-channel campaign capability, providing the flexibility to communicate with your customers according to your marketing needs and their preferences.
In this chapter you will find help on the following channels topics:
- Call Centre
- Email Channel
- Direct Mail
- Social Channels
- Control Channels
- Delivery Output Grid View
- Manual Approval